01Contact
Two ways to reach us, and no forms
The phone is the fast one — describe what the unit is doing and you will get a straight answer about what we would check first. Booking online takes about a minute and lands in the same diary.
- On-site 8:00 am – 8:00 pm, seven days; phone 24/7
- $89 service call, credited against an approved repair
- Silver Lake 90026 · Los Feliz 90027 · Studio City 91604 · Sherman Oaks 91403
- No email and no contact form — phone or the booking page only
How a call runs
- 01
You describe it, we ask the awkward questions
Which compartment, how long, what the display says, whether the fans are audible. Half of the diagnosis is decided by the answers before anyone drives anywhere.
- 02
A window, not a whole day
You get an arrival window and a call when the van is close. If the route slips, you hear about it from us first.
- 03
Diagnosis, then the number
Meters and gauges before opinions. Then the fault, the part and the total, in plain language, before the tools go any further.
- 04
The repair, and the kitchen left clean
Most faults are fixed from the van the same visit. Panels and cabinet fronts go back the way they came off, and the floor is protected while the unit is out.
Afterwards
What people said once the kitchen was back together
Built-in Sub-Zero calls on both sides of the pass.
Owners on this route5.0/ 5603 reviews
The unit sits in a hot pass-through off the kitchen and tripped its high temperature warning every afternoon. A remodel had left the toe kick blocking airflow at the base. Trimmed back, cleaned, no more warnings.
Odette Q.Sherman Oaks
During the first big heat wave in July the fresh food side sat in the high fifties while the freezer stayed rock solid. I was ready to be told it was finished. A seized fresh food fan, replaced from the van, cold by lunch.
Dov R.Silver Lake
Ours lives outside by the pool and had dropped to a trickle of hollow cubes. He measured the fill and found the valve strainer choked with grit. Cleared it, and the bin was full overnight.
Bethany F.Studio City